You ask, we answer the most common questions.
If yours is missing, write to us. We'll be happy to add it.
Frequently asked questions.
Pýtate sa, my odpovedáme na najčastejšie otázky. Ak vám nejaká chýba, napíšte.
Radi ju pridáme.
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We organise. Your space, your things. We do professional UX organising and redesign of your home.
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Organising a space on the principles of user experience (UX) and user-centred design. We set up the space around your habits, your movement and your everyday needs.
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Changing a space through a new arrangement and a selection of suitable elements, without major building work.
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A chaotic wardrobe, an overflowing pantry, a badly planned kitchen or a home office that doesn't work. Children's rooms, bathrooms, cellars, storage rooms.
We also offer online consultations and brainstorming before big decisions: before a move, before buying furniture, before a renovation, before putting a property up for sale. Before, full stop. -
You can. The difference is in the method, the system and how much of your time it takes.
We work with tools (moodboards, look and feel, plans, sketches, spreadsheets, labels, product selection).
It is a way of thinking that separates prieSTORY organising from reSHUFFLING. -
You'll find our indicative price list HERE. We start with a free 20-minute introductory call. A tailored quote follows after the call and the fingertip tour.
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It can be a few hours, or several full-day sessions. Sometimes it becomes a regular, recurring service.
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Send us a DM on Instagram or an email to info@priestory.com. You can also fill in the contact form HERE.
We get back to you within 2 business days and agree a tailored plan together. We have our own way of working.
We listen a lot and ask a lot. No question is a waste of time. -
A short video tour of your space that you film yourself on your phone. You point at cupboards, open drawers and show us the trouble spots. It helps us get our bearings and prepare a plan. The video doesn't need to be perfect, just authentic.
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Yes. We work in Bratislava and the surrounding area. By arrangement we travel further. Online, we are with you anywhere.
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Calmly have a tea or a coffee and wait for us to arrive.
Above all, don't hide anything. We need to see how things really work at your place. -
Yes. Ideal for planning, setting up a system or as support while you organise on your own.
First we have a call, then you send us the fingertip tour. You show us what's bothering you.
In the end you receive detailed guidance on what to improve and how. -
Certainly. Sometimes one conversation is enough and things start moving. The first step is what matters most.
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We always start with a 20-minute introductory call, free and with no commitment.
It's time to get to know each other, on your side and on ours. Sometimes we click straight away, sometimes it takes a little time to think it over. -
That's all right. We don't need to rummage through your top secret things.
Together we only look where you let us. -
We are discreet. We don't evaluate. We don't judge.
We help create a space where you can breathe more easily. The most important thing is to start. -
In the UK and the US this has been an ordinary service for decades.
Here, the culture still likes to suggest we must manage everything, everywhere, always. There is no shame in letting someone help. -
We publish results only with your explicit consent. Documentation for our internal process is never published. Your things remain your things.
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Your presence matters for sorting and for the basic storage plan.
By mutual agreement, you can leave the final design and arrangement (the final touch) to us. -
Yes, and gladly. We teach children how to find their way around their things, what to keep and where things belong.
Labels work best with children, with a picture or a word. -
Not at all, we are used to it. Where possible, we involve them in the process.
Our own families remind us daily that chaos is part of life. -
Yes. We work gently and with respect for pace and needs.
You set the pace. We only help where you let us. We ask, we listen, we adapt. Never the other way round. -
Almost never. We work in every type of household. With pets, children, allergies, special needs.
Before the first visit we go through everything and adapt to the situation. -
Of course. Together we sort and weigh up what makes sense to keep, what to donate and what can go.
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Yes. We have a list of trusted places and organisations where your things can still be useful.
Some of it goes to our storeroom for charity and upcycling projects. We look for the right recipient and distribute efficiently, in larger volumes. -
We are not tied to any brand. We choose what suits your space, your style and your budget.
Mostly we use what you already have at home. Some items we can lend you until you decide to buy. -
We build the system on your habits, not against them. That's why it lasts.
We show you how to look after the space after we leave. And if you need to, you can always write to us. -
Your rights are set out in detail in our Privacy Policy.
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We are international members of APDO, the UK Association of Professional Declutterers and Organisers. Their standards are our baseline. Life in Slovakia is our context.
We are also part of the Czech and Slovak community of home organisers.